Refund policy
Last updated November 12, 2026
Try it first
MasterTrack has a free 10-day trial with every feature, so you can check that it works on your computer and that you like it before you buy.
When we refund
All digital sales are final, with one exception: if MasterTrack doesn't work at all on your computer or MPC and we can't get it working, we'll refund you in full when you ask within 14 days of your purchase.
This doesn't limit any rights you have under the law where you live.
How to ask
Email support@audiomstr.com from the address you bought with, with your order number and what went wrong. Our store, Moonbase, sends the money back to your original payment method. A refunded license is deactivated.
iPhone and iPad
Apple handles refunds for App Store purchases. You can ask for one at reportaproblem.apple.com.