Privacy policy
Last updated November 12, 2026
Who we are
AudioMSTR makes MasterTrack. This policy covers audiomstr.com and MasterTrack for Mac, Windows, MPC, iPhone and iPad. Questions about it go to support@audiomstr.com.
When you buy or make an account
Our store, accounts and licenses run on Moonbase (Moonbase AS, Norway), which sells MasterTrack to you as the merchant of record. Moonbase collects your name, email address, billing address and payment details, handles sales tax and VAT, and keeps your orders and licenses. Card details go to Moonbase's payment providers and never reach us.
We can see your name, email address, country and orders so we can help you. Moonbase's own privacy policy covers what it processes, and it's linked at checkout.
When MasterTrack activates
When you activate MasterTrack or start a trial, and when it checks in now and then afterwards, it sends Moonbase your license or trial, an ID made from your computer's hardware, your computer's name and the MasterTrack version. That's how the 3-computer limit and the list of computers in your account work.
MasterTrack doesn't send your audio, your projects or your files anywhere.
On this website
audiomstr.com is hosted by Cloudflare, which processes technical data such as your IP address to deliver the site and protect it from attacks. The site doesn't use analytics or advertising cookies.
When you sign in or buy, the Moonbase store opens in the page and may store data in your browser to keep you signed in.
If you email us, we use your message and address to answer you. We only send product news if you chose to get it when you made your account or bought, and every one of those emails has an unsubscribe link.
iPhone and iPad
MasterTrack for iPhone and iPad doesn't collect any data. Apple handles App Store purchases under its own privacy policy.
How long we keep it
Order and tax records are kept as long as the law requires. Support emails are kept as long as they help us support you.
Your choices
You can ask to see, correct or delete your personal data by emailing support@audiomstr.com. Some order records have to be kept for tax law. You can also edit your details and remove computers in your account.
Children
MasterTrack and this site aren't directed at children under 13, and we don't knowingly collect their data.
Changes
If this policy changes, the date at the top changes too. We'll email customers about big changes.